Refund policy

At NutriEase, we take pride in delivering high-quality, safe, and hygienically packed food products. Due to the nature of our products (consumables/ready-to-cook food), we do not accept returns or offer refunds once an order has been delivered.

No Refunds / No Returns

• All purchases made through our store are final and non-refundable.

• We cannot accept returns for reasons such as change of mind, taste preference, or incorrect ordering.

Damaged, Defective, or Wrong Items

If your order arrives damaged, defective, or incorrect, please contact us at [Insert Support Email / Phone] within 48 hours of delivery, along with order details and photos.

• After review, we may provide a replacement or store credit at our discretion.

• Requests made after 48 hours cannot be accepted.

Cancellations

• Orders can only be cancelled if they have not yet been processed or shipped.

• Once shipped, cancellations are not possible.

Contact

For any concerns about your order, please reach us at:
📧 support@nutriease.co